Please let us know if you have any questions while preparing your order.  Our customer service team can be reached via email at 800-991-7527 or customerservice@duraplaq.com.   Contact our team to have a custom Dropbox folder setup to upload your image files for your order or you may submit your image files via email if they are less than 5 MB.

Please submit order details to our ordering team via email or fax using the below format.

DURAPLAQ ORDER
Customer Name:
Provided PO#:
Quantity:
Size:
Image file name:
Orientation (Landscape/Portrait/Square):
Print Type (Satin/metallic/canvas/direct print):
Signature {None/Digital):
Product:
Finish (For premium products only, not applicable for direct print products):
Edge Option (For wood based products only):
Special Notes:
Shipping / Delivery Address: (Pick up/ local delivery/ drop-ship address)
Date Needed to Arrive / Pickup:
Special Notes for the Order:

Please make sure any custom and non-standard components including digital signatures, wire hangers, etc. are denoted to ensure proper order completion.  Please contact our team immediately if the above is not consistent with your intended order or if there are any specific deadline requirements not expressed.   Note any modifications to the above or any image sizing or scaling variations may delay order fulfillment.

Thank you for trusting us with your business and allowing us the opportunity to serve your art needs.   If you have any questions or concerns please feel free to contact us.